MORTGAGE SERVICING CLOUD™
Push Past Boundaries
Experience an affordable yet powerful servicing technology you can use to manage any loan type or instrument in real time. The Mortgage Servicing Cloud is a highly configurable platform that includes modules for specific business processes, an extensive library of hundreds of standardized reports, and an easy way for borrowers to access their loan details and make payments.
Everything you need to optimize efficiency and profitability is right here.
FEATURE RICH
Servicing As It
Was Meant to Be
Put an end to manual processes and inefficiencies. With automated workflows and seamless integrations that drive productivity, you can focus on business growth.
Payment Processing
Generate monthly statements, letters and reports automatically, process and manage payments and disbursements, access real-time transaction histories, and generate happier customers—all with remarkable ease.
Integrated Functionality
Experience the effortless efficiency of integrated modules for escrow processing, reporting for all investor requirements, customer service tools and more.
Effortless and Intuitive
Software should be simple, and that’s exactly how we made our platform. With Mortgage Servicing Cloud, your staff can learn and start using powerful servicing technology in as little as an hour.
MODULES
Pivot, Scale and Elevate
Whether you need a fully functional interim servicing solution, default servicing capabilities, advanced reporting, or integrations with your loan origination system or other systems—now or in the future—our platform lets you expand quickly and effortlessly.
Scroll through the carousel below to view all 15 modules and determine which ones align best with your business needs.
Loan Transaction Engine
Supports all loan instruments and loan types
Cash Processing
Real-time posting of payment transactions
Investor Reporting
Supports GNMA, FNMA, FHLMC & MBS pool reporting
Escrow Processing
Automatic collection and disbursement of all escrow funds
Custom Documents & Statements
Define, manage and customize physical and electronic letters to your specifications
Customer Service
Easy-to-use tools and interfaces for responding to customer inquiries
Collections
Fully interactive system for collecting delinquent payments, fees and charges
Universal Tracking
Track any document or procedure, including default payments, bankruptcies and payoffs
Comprehensive Reporting
Over 400 standard reports available on demand
Documents Management
Flexible and scalable retention of mortgage documents and statements
IRS Reporting
Fully automated year-end processing of annual statements, 1098 forms and more, with all data archived
Credit Bureau Reporting
Automated reporting with configurable controls and electronic submission
Automated Hazard Insurance
Automated monitoring and force-placement of hazard insurance
MyLoanInfo
Enable borrowers to easily register for secure online access to their account
Third-Party Integrations
Integrate with your LOS, banking system, and other third-party software
MAXIMUM CONFIGURABILITY
Let’s Build It Your Way
Your business and your portfolios are unique. That’s why Mortgage Servicing Cloud was designed to be easily tailored to your specific needs, empowering you to optimize any process and achieve maximum efficiency.
Need your system to be modified to match your workflow, preferences, and business rules? Eager to shorten loan deliveries, create customized statements, reports or letters, or put your branding front and center on your borrower portal? Mortgage Servicing Cloud makes it possible.
WHITE LABELED SELF-SERVICE
MyLoanInfo™
Improve customer loyalty with a white-labeled solution that gives today’s borrowers the power and control they desire. MyLoanInfo, our robust self-service module for Mortgage Servicing Cloud, empowers your borrowers to manage their loans online without having to call for help.
With MyLoanInfo, your customers can enjoy convenient and secure access to their loan information and services through a modern, user-friendly interface. And because it features your branding, they’ll know exactly who to thank.
IRONCLAD SECURITY
Your Data Is Safe With Us
You’ll rest easy knowing your data is protected by a NIST-FISMA compliant system, government-level cloud security, multiple firewalls and 24/7 threat detection. Plus, we use multiple data centers, and all data is constantly backed up—giving you a leg up when it comes to meeting compliance requirements.